SavePlus Cellphone Privacy Policy – Effective Date: 01/01/2022
SavePlus Home Care Services is committed to protecting your privacy and ensuring the security of your personal information. This Cellphone Privacy Policy outlines the data collection, usage, and protection practices that we follow in compliance with the Telecommunications Consumer Protection Act (TCPA) and other applicable laws.
1. Collection of Information
We may collect and process the following types of information when you use our business cellphone services:
- Personal Information: This includes your name, phone number, email address, and other contact details provided when communicating with us via phone.
- Call Logs: We may retain records of your inbound and outbound communications with SavePlus Home Care, including the date, time, and duration of the call.
- SMS/Text Messages: We may collect and retain records of text messages sent or received to/from your provided phone number for business-related purposes.
2. Use of Information
The information collected through our business cellphone services may be used for the following purposes:
- To respond to your inquiries, questions, and service requests.
- To communicate with you about your ongoing services with SavePlus Home Care Services.
- To send important updates, reminders, and notifications related to your care services.
- To provide customer support and improve the overall customer experience.
- For compliance with applicable legal and regulatory requirements.
3. Consent to Communications
By providing us with your phone number and agreeing to receive communications, you consent to receive text messages, phone calls, and automated messages (if applicable) regarding our services. You may opt-out of non-essential communications (e.g., marketing) at any time by replying “STOP” to any SMS message or by contacting us directly.
Important Notice: By engaging in communication with SavePlus, you acknowledge and consent to receive business-related phone calls and text messages, including those made by auto-dialing equipment, for business purposes such as appointment confirmations, reminders, and service notifications.
4. Data Protection and Security
We implement reasonable administrative, physical, and technical measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction.
However, please note that no security system is 100% secure, and we cannot guarantee the absolute security of your information.
5. Third-Party Service Providers
We may use third-party service providers to assist with business operations, such as phone service providers and cloud storage services. These third parties are required to maintain the confidentiality and security of your data in accordance with our policies.
6. Retention of Data
We will retain your cellphone-related information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request to delete or stop the processing of your information, we will comply as required by applicable laws.
7. Your Rights
You have the right to:
- Opt-Out of Communications: You can opt-out of receiving certain communications by replying “STOP” to any text message or by contacting us directly.
- Access and Correct Your Information: You may request access to the personal data we hold about you and request that we correct any inaccuracies.
- Request Deletion: You may request the deletion of your personal information in compliance with applicable laws, and we will process your request accordingly.
8. Changes to This Policy
We may update this Cellphone Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels.
9. Contact Us
If you have any questions about this Cellphone Privacy Policy or would like to exercise any of your rights, please contact us at:
SavePlus Home Care
Phone: (207)550-2021
Email: info@saveplushomecare.com
Website: https://www.saveplushomecare.com/