Job Title: Care Coordinator/Program Manager
Job Description
Responsible for all areas of operations: human resources, new client intakes, client supervision, caregiver/aide hiring, scheduling
Qualifications
- High School Diploma, College Degree Preferred, along with two years of experience in home care.
- Knowledge of Maine Care’s Section 18 (Brain Injury) and Section 20 (Other Related Conditions)
- Section 21 (Home and Community Benefits for Members with Intellectual Disabilities or Autism Spectrum Disorder) and Section 29 (Support Services for Adults with Intellectual Disabilities or Autism Spectrum Disorder)
- Requires proficiency in word processing and computer skills
- Must possess and demonstrate excellent communication skills, leadership skills, organizational skills, and customer service techniques
- Must perform and manage multiple responsibilities concurrently and work well under pressure
Essential Functions:
- Answers the phone and performs intakes.
- Initiates the hiring process for caregivers including processing applications, background screening, interviewing, and reference validation.
- Orients caregivers and maintains current caregiver files in accordance with policies and procedures.
- Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason.
- Enters, maintains, and corrects employee payroll, client billing, and related accounting data on the computer.
- Orders and maintains office supplies and equipment.
- Visit prospective clients after referrals are made to introduce potential caregivers
- Schedule shifts by matching caregiver availability to client needs.
- Supervises caregivers and completes performance appraisals for caregivers at specified intervals.
Job Type: Full-time – Monday-Friday
Pay: $19.00 – $20.00 per hour
Job Location:Portland, ME